We’re Hiring A

Shopify & E-commerce Assistant

Full-Time
Remote
Administrative Support
Apply Now

About the Role

TalentPop is looking for a Shopify & E-commerce Assistant to support the day-to-day operations of growing online stores. In this role, you’ll help manage product information, website content, orders, inventory, and other e-commerce tasks while keeping store operations organized and accurate. The ideal candidate is detail-oriented, comfortable working with Shopify, and able to handle multiple tasks while meeting deadlines.

Responsibilities

  • Manage and update products, collections, descriptions, images, pricing, and other store content
  • Assist with day-to-day Shopify store operations and website updates
  • Process and monitor orders and help resolve order-related issues
  • Update inventory, product information, and other store records accurately
  • Assist with returns, refunds, exchanges, and order adjustments when needed
  • Upload and organize product images, videos, and other digital assets
  • Help maintain website content, navigation, and product collections
  • Monitor store activity and flag issues that require attention
  • Support promotions, product launches, and other e-commerce initiatives
  • Maintain accurate records and reports using spreadsheets and other tools
  • Work with internal teams to complete e-commerce tasks and resolve operational issues

Ideal Skills

  • Strong attention to detail and accuracy
  • Good organization and time-management skills
  • Comfortable working with repetitive and process-driven tasks
  • Strong written and verbal English communication
  • Good problem-solving and follow-through
  • Ability to manage multiple tasks and priorities
  • Comfortable working independently in a remote environment
  • Basic understanding of e-commerce customer journeys and online stores
  • Familiarity with spreadsheets and online collaboration tools
  • Willingness to learn new platforms and e-commerce processes

Qualifications

  • At least 1 year of experience in e-commerce, Shopify, virtual assistance, or a related role
  • Hands-on experience using Shopify is preferred
  • Experience managing products, collections, orders, inventory, or website content is a plus
  • Familiarity with Shopify apps and e-commerce tools is an advantage
  • Experience with Google Sheets or Microsoft Excel
  • Experience with customer service or order management is a plus
  • Previous remote, BPO, or VA experience is preferred

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Work From Home Requirements

  • Personally owned desktop or laptop
  • Intel i5 / Ryzen 5 or equivalent processor
  • Minimum 8 GB RAM
  • Working webcam and microphone
  • Minimum 25 Mbps upload/download internet
  • Backup internet connection of at least 15 Mbps
  • Reliable primary power source and backup power solution
  • Dedicated and suitable workspace

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Why Join TalentPop?

  • 100% work from home
  • Full-time, permanent position
  • Paid time off
  • Holiday bonuses
  • Health and dental coverage
  • Career growth and professional development
  • Opportunity to work with an international remote team

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If you're organized, detail-oriented, and comfortable working behind the scenes to keep an online store running smoothly, we'd love to hear from you.

Apply For This Position

Be part of a global family. Join our worldwide team of Customer Experience and E-Commerce Experts.
I'm very impressed with the work culture and just overall environment.
Mariel M.
Customer Service Agent
TalentPop's culture is simply outstanding! From the very first day, I was welcomed with open arms and was blown away by the level of care and understanding demonstrated by everyone.
Ann
Customer Service Agent

Why Join Us

  • We’re one of the fastest-growing startups in the eCommerce ecosystem.
  • You will work alongside a team of winners that will inspire you daily.
  • Work with a collaborative team and environment.
  • Clear progression plan and career advancement.
TalentPop Team
If you have any questions about the role, our team is here to help! You can review our FAQ page here, or get in touch with our Recruitment team here.

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