• ‍Content Creation: Create branded social content; repurpose video, copy, and creative assets across platforms‍
• Content Distribution: Manage posting schedules; publish across organic channels; maintain content calendar‍
• Community Moderation: Monitor and respond to comments/DMs on Instagram, Facebook, TikTok, and others‍
• Customer Experience: Handle pre-sale and post-purchase questions surfacing through social; escalate complex issues to CX team‍
• Client Collaboration: Align with client's marketing team on content direction, priorities, and brand guidelines‍
• Reporting: Track engagement, moderation volume, and content performance; surface insights to client

• Confident managing content calendars, scheduling, publishing, and repurposing content
• Experience managing multiple platforms and/or accounts, preferably E-commerce
• Strong understanding of organic social media and platform-specific content
• Experience with Customer Experience, Client Collaboration, and/or Reporting
• Leadership experience, promotions, or managing multiple accounts
• Highly tech-savvy, resourceful, and quick to learn new tools
• Excellent attention to detail and communication skills, both written and verbal

• Required: 1+ years of relevant Social Media Management/Marketing experience, including content creation, content distribution, and/or community moderation.
• Proficiency and experience with multiple social media platforms including Facebook, Instagram, TikTok, YouTube, etc., preferably managing E-Commerce brands.
• Proficiency and experience in content creation/editing tools such as Adobe, Canva, CapCut, etc.
• Proficiency and experience in social media management/scheduling tools such as Meta Business Suite, Hootsuite, Later, Buffer, Sprout Social, etc.
• Experienced with social media analytics and performance insights.
• Strong portfolio showcasing E-Commerce design and content creation expertise.
• Bachelor’s degree in social media marketing, graphic design, or related field (preferred).

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Internet and Device Requirements:

• DSL, Cable, or Fiber internet connection is required - LAN connection required (25 mbps minimum). 
• Back internet connection is required (For backup internet, the required speed should be at least 15 mbps).‍
• A personal PC or laptop with an i5 processor (or equivalent) or higher

‍Note: If your internet connection speed is lower than 20 Mbps or you do not have a backup internet connection available, you will be required to set this up prior to working with us. Failure to have a backup internet source is a violation of our internal Policy and may result in termination.

• We’re one of the fastest-growing startups in the eCommerce ecosystem.
• You will work alongside a team of winners that will inspire you daily.
• Work with a collaborative team and environment.
• Clear progression plan and career advancement.